Contact Information
ELSER INTERNATIONAL

Address: 69A Vouliagmenis Avenue, P.C. 11636, Athens, Greece

Telephone: +30 210 92 45 445

Business Hours:
Monday–Friday, 09:00–17:00

Email Contacts:
Anti Theft Systems: info@elseralarms.com
ElserConnect: info@elserconnect.com
Sales: sales@elseralarms.com

Corporate & Legal Information
VAT Number: EL801570021
Tax Office: KEFODE Attikis
GEMI Registration Number: 159319101000

Last Updated

May 20, 2026

1. Data Controller

ELSER INTERNATIONAL SINGLE MEMBER P.C. (“ELSER INTERNATIONAL”), with registered office at 69A Vouliagmenis Avenue, 11636 Athens, Greece, VAT No. 801570021, Tax Office: KEFODE Attikis, GEMI No. 159319101000, acts as the Data Controller for personal data collected through the websites www.elseralarms.com and www.elserconnect.com and through the ElserConnect application.

2. Personal Data We Collect

• Contact details (name, email address, telephone number).
• User account information.
• Device information and IP address.
• Website usage data and cookies.
• Geolocation data and route history retained for up to six (6) months through the ElserConnect GPS tracking application.
• Technical information relating to GPS devices, IoT SIM cards and security alerts.

3. Purposes of Processing

• Responding to contact requests.
• Providing products and services.
• Managing user accounts and technical support.
• Operating and improving the websites and mobile application.
• Monitoring and protecting vehicles and other assets.
• Compliance with legal obligations.
• Sending newsletters and marketing communications where consent has been provided.

4. Legal Basis for Processing

Processing is based on the performance of a contract, compliance with legal obligations, the legitimate interests of the company (including the protection of property and prevention of unauthorized access), and, where required, your consent, in accordance with Regulation (EU) 2016/679 (GDPR).

5. Data Retention

Personal data are retained only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Route history within the ElserConnect application is retained for up to six (6) months unless a different retention period is required by law or contract.

6. Recipients of Data

Personal data may be shared with hosting providers, technical support providers, cloud service providers, GPS platform providers, telecommunications providers, and public authorities where required by law.

7. Transfers Outside the EEA

Where personal data are transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with the GDPR, such as Standard Contractual Clauses.

8. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) or with the competent supervisory authority in your country of residence.

10. Cookies

Our websites use strictly necessary cookies and, where required by law, analytics or functional cookies based on your consent. Please refer to our Cookie Policy for further information.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.

Contact Information

Email: info@elseralarms.com

Telephone: +30 210 9245445

Address: 69A Vouliagmenis Avenue, 11636 Athens, Greece.